Complaint / Comment

Complaint / Comment Form

The shareholders, managers and staff at SETCO are committed to a proper investigation and appropriate action whenever a legitimate complaint or comment are received from parties outside of our company. We are also committed to a specific Code of Conduct. If you have a problem with our service or behavior that has not been resolved to your satisfaction, please complete the form below and feel free to attach any relevant documents.

After completion of the form, please click “send”.

The form will be received directly at our management office and we promise to take action on it within 48 hours. All legitimate complaints will be investigated provided we receive complete and specific information. We will contact you to follow up on this matter.

Your Name : Company :
Position / Title : Email Address :
Office Telephone : Mobile Telephone :

If your complaint is related to a material or service that we have provided to you or that you have supplied to us, please specify :

Your Purchase Order no. : Our Purchase Order no. :
Our invoice no. : Your invoice no. :

Briefly describe the problem / your complaint :

If your complaint is not related to a specific transaction (invoice or PO number), please describe the problem below :

  Attach Document:


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